
On July 27, our Carson City office building at 788 Fairview Dr. was closed. We are happy to announce that some Division staff have been relocated to temporary workstations. A permanent office has been leased and is located at 1818 College Parkway. It is anticipated that it will be open effective September 2010. While the permanent move is being worked on, the following information will aid in contacting the Division:
Mail will be forwarded to the appropriate people. All mail can and should continue to be sent to:
788 Fairview Dr.
Carson City, NV 89701
Also, while most staff have limited access to e-mail during this time, they have been tasked with checking their e-mail three times a day. A complete staff directory can be found on the Contact Us page of this website. Each staff member's name is a link to their e-mail address.
The Division’s Legal/Enforcement Section and Consumer Services Section are temporarily located at:
4126 Technology Way, in northeast Carson City, off Arrowhead Drive. For all visits pertaining to these sections, including Service of Process, please check in at Room 100.
The Division’s Producer Licensing Section is temporarily located at 727 Fairview Drive, across the street from our old location.
Staff continue to be relocated as space becomes available in other locations. We appreciate your patience during this transition.
If you cannot find an answer to your question online, please see our Contact Us page for links to Frequently Asked Questions and a staff e-mail directory.
Thank you!
Lately, the Division of Insurance has been receiving numerous inquiries regarding rate approvals for health insurance policies.
These questions are important to ask, and, as public servants, we are happy to continue to be a valuable resource on this topic. But we would also like to take a moment here to shed some light on not just our recent review of rate approval requests, but the concept at the core of everything we do at the Division of Insurance: consumer protection.
Included in the Division's mission are our duties to protect the rights of Nevada insurance consumers and to ensure the financial solvency of insurers. What many people don't realize, however, is that these concepts go hand in hand.
When we approve rate adjustment requests, we take great care to make sure those rates are within the scope needed for that company to stay financially healthy, so it can continue to make good on its promises to consumers -- not just in the immediate future, but for years to come. Our highly skilled staff closely reviews all requests for rate changes so that companies will remain solvent and insurance will remain available and accessible for all Nevadans. We provide efficient and responsive regulation that encourages the competition necessary for consumers to have choices when shopping for all lines of insurance.
Currently we have more than 2,000 insurance companies licensed to do business in Nevada, and we are very proud of that fact. Insurance is an ever-evolving, growing and changing industry, and one about which we are very knowledgeable and passionate about. And we are always happy to share that knowledge and passion with you.